Environ

Specially formulated to assist in improving the appearance of blemish-prone skin, this range contains a combination of scientifically advanced ingredients leaving skin looking and feeling smoother and more radiant.

B-Active

Serendipity is an approved stockist of the full Environ Range. If you would like a consultation or product advice, please click here and fill out the form.

 

If you are a returning customer and would like to order a product, either call or email me directly.

Skin EssentiA

Youth EssentiA

Sun Care

Body Range

Ionzyme

B-Active

Evenescence

Intensive

Courses

Postage & Packing

P&P is £4.95 on all order under £39.95, and FREE for all orders over £40.

 

Orders will usually be delivered within 3-5 working days.

 

All orders will have an individual Royal Mail tracking number. If you have any problems with your delivery, please contact me and I will try to help.

 

A signature is required for all deliveries.

 

If an item in your order is out of stock, I will notify you via e-mail within one business day. Please make sure to add me to your address book so that you may receive a confirmation email from serendipity-shop@outlook.com

 

​Please discuss with me if you have any special delivery requirements.

 

*Excludes weekends and bank holidays. In-stock items only.

Returns

If you need to return a product purchased through this site for any reason, you may return the item(s) within 14 days, un-opened and in the original packaging, for an exchange or refund. Postage on returns is paid by the customer.

  

Please be advised that prior authorisation is required on all returns. For authorisation to process a return, please call 01494 673 932. If you would prefer to email me, please do so at serendipity-shop@outlook.com.

  

Unfortunately, any returns sent to me without return authorisation cannot be accepted. Return acceptance is at the sole discretion of Serendipity Natural Beauty. Shipping fees are only refundable when the original items were either shipped incorrectly by Serendipity Natural Beauty or damaged. All other shipping fees are non refundable.

  

When returning your items, please use a tracked postal service. Should your return be lost or damaged in transit, carriers require that you file the tracer or claim. Serendipity Natural Beauty cannot be held responsible for returns lost in transit.

  

Please note that all returns must be sent to Serendipity Natural Beauty.

  

Please allow up to two weeks for the return to be processed, at which time a credit or exchange will be made depending on your request. Please allow one to two business days for the refund to show on your account. If you wish to inquire about your return, please call me on 01494 673 932

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